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I bought my domain through Dropify but can't find a DNS panel for it

Domains purchased through Dropify are registered and connected for you — no nameserver setup is needed. They do have a DNS panel: in Store Settings → Domains, scroll to Domains bought on Dropify and click DNS next to the domain to add email, verification or subdomain records.

Steps

  1. Go to Store Settings → Domains and check that the domain appears under Domains bought on Dropify as Active (new purchases show Registering… for a few minutes).
  2. Click DNS on that row. The Records tab lists the locked system records and lets you add your own; Quick email setup adds the records for Google Workspace, Zoho Mail or Microsoft 365 — see manage dns records for a domain bought on dropify.
  3. The domain is not listed in the Add Custom Domain form — that form is only for domains bought elsewhere.

Common problems

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