Add a video to a page
Drag a Video block onto the page, upload the file (up to 50 MB, MP4 or MOV recommended) as its Source, then choose whether it autoplays, loops, is muted and shows controls.
Steps
- Open the page in Online Store → Theme Settings or open your landing page in the builder.
- Click the + icon (Add Blocks), search for Video and drag it where you want it — for example between the product images and the description on the Product page.
- Click the block and set Source: choose Upload new file in the Media Bucket, or pick a video you already uploaded under All Files.
- Add a Poster image shown before the video starts.
- Choose the playback options: Show Controls, Autoplay, Loop Video, Muted and Plays Inline.
- Set Object Fit (Cover, Contain, Fill or Scale Down) and adjust width, height and spacing in the Styles tab.
- Click Save.
Common problems
- The upload is refusedthe file is over 50 MB; compress it or trim it before uploading.
- The video looks stretched or croppedchange Object Fit (Contain shows the whole frame, Cover fills the box).
- Visitors cannot pause or unmuteturn on Show Controls.
- The video opens full screen on phones instead of playing in the pageturn on Plays Inline.
- The video is fine in one language but missing in anothermedia added in the editor is saved per language; switch language, add it again and Save.