# Create a discount code (coupon)

Go to **Marketing → Discounts** and click **Add Discount**: enter the code, choose Fixed or Percentage, set the amount and leave the status **Active**. Shoppers type it into the **Coupon** box on your Checkout page.

## Steps

1. Open **Marketing → Discounts** and click **Add Discount**.
2. Type the **Coupon Code** shoppers will enter (up to 255 characters).
3. Choose the **Coupon Type**: **Fixed** (an amount off) or **Percentage** (up to 100%).
4. Enter the **Coupon Amount** or **Coupon Percentage**.
5. Set **Status** to **Active** and save. To pause a code later, switch it to **Inactive**.
6. Make sure shoppers can enter it: in **Online Store → Theme Settings**, select the **Checkout** page and confirm a **Coupon** block is present (its settings are **Placeholder**, **Action text** and **Show Icon**). The **Coupon Discount** block shows the amount taken off. Add either from **Add Blocks** if missing, then **Save**.

What a discount code cannot do today: no expiry date, no usage limit, no minimum order amount, and no restriction to specific products, collections or customers. An Active code applies to any order where it is entered.

## Common problems

- Shoppers say the code "doesn't work" → check its **Status** is **Active** and that the Checkout page still has the **Coupon** block.
- Want the code to expire on a date → not available; switch it to **Inactive** yourself when the promotion ends.
- Want a limit per customer or a minimum basket → not available; consider a quantity offer (bundle) or free shipping over an amount instead.
- Want a discount for paying online instead of Cash on Delivery → that is a separate setting: **Store Settings → Manage payment methods → Offer Discounts for Online Payments**, a percentage per installed gateway.
- Want a crossed-out price on the product itself → use **Price Before Discount** in the product's Pricing, not a coupon.

## Related
- [How do I create a discount code for my store?](https://help.dropify.shop/en/marketing_email_sms/discounts/)
- [Add a quantity offer (bundle) to a product or landing page](https://help.dropify.shop/en/guides/add-a-quantity-offer-or-bundle-to-a-product-or-landing-page/)
- [Offer free shipping over an amount](https://help.dropify.shop/en/guides/offer-free-shipping-over-an-amount/)
- [Why aren't my payment methods showing at checkout?](https://help.dropify.shop/en/checkout/checkout-experience/)