# Set shipping rates by country, state or city

Shipping costs are set with zones: in **Store Settings → Shipping Fees** create a zone for a group of countries, states or cities, then add one or more **Shipping Fee Rules** with a price for that zone.

## Steps

1. Open **Store Settings → Shipping Fees** and create a new zone.
2. Enter a **Zone name** (for example "Casablanca" or "Gulf countries").
3. Pick at least one entry under **Countries**. Choose **All countries** to cover everything, or **Rest of world** once as a catch-all zone for places not covered elsewhere.
4. Narrow the zone if needed with **States / provinces** and **Cities**.
5. Under **Shipping Fee Rules**, add a rule with a **Rate name**, an optional **Description** (up to 200 characters) and a **Price** (0 or more). Add several rules if you offer, say, standard and express delivery.
6. Save the zone. Repeat for each region that needs a different price.
7. Have many cities? Use the CSV import (file up to 10 MB) instead of typing them one by one.
8. Optional: the theme editor offers **Shipping** and **Shipping Cost** blocks for the product page so customers can see shipping information before checkout.

## Common problems

- You used to enter a fee per city in a form and cannot find it → that older form has been replaced by zones. Create a zone with the cities you need and add a rule with the price.
- A customer's location gets no shipping fee → their country or city is not in any zone. Add it, or create a **Rest of world** zone as a fallback.
- You want a rule that applies only above or below an order total → not available in the rules today; for free shipping above an amount use the zone's free-shipping toggle instead.
- A country, state or city appears in two zones → keep it in one zone only so there is no doubt which rates apply.

## Related
- [How do I set shipping fees by zone for my store?](https://help.dropify.shop/en/shipping/shipping-fees/)
- [Offer free shipping over an amount](https://help.dropify.shop/en/guides/offer-free-shipping-over-an-amount/)
- [Which courier / COD delivery app should I connect on Dropify?](https://help.dropify.shop/en/shipping/choose-a-courier-integration/)