How do I connect Cod In Africa and which countries does it cover?
Cod in Africa — Your gateway to grow your e-commerce in the African market.
Steps
- Go to Apps > Cod In Africa. If you don't have an account, click Create New Account to register first.
- Click Connect Account.
- Enter your Client Key and Client Secret, both found in your Cod In Africa dashboard settings.
- Click Connect Account to save.
- Once connected, eligible orders can be sent to Cod In Africa; it requires the customer's name, phone, address, city, and a 2-letter country code, plus the order items with SKU, quantity, and price.
Cod In Africa currently supports orders shipping to: Senegal, Burkina Faso, Mali, Gabon, Chad, Côte d'Ivoire, Togo, Benin, Niger, DR Congo (Congo-Kinshasa), Congo-Brazzaville, and Guinea.
To stop using Cod In Africa, click Disconnect Account on the app page and confirm — this stops COD order syncing across Africa.
Common problems
- Order not sent, "unsupported country" errorthe order's shipping country isn't in Cod In Africa's supported list above; orders to other countries can't be sent through this integration.
- "Invalid country code" errorthe order's country must be a valid 2-letter code; check the customer's country field.
- Missing required order information errorthe order is missing a required field (name, phone, country, or address); complete the customer's details before resending.
- Product not found in warehouse for that countrythe product hasn't been set up in Cod In Africa's warehouse for the destination country; check with Cod In Africa or choose a supported country.
- "Cod In Africa is not configured correctly"your Client Key/Secret aren't saved or the connection expired; reconnect from the app page.