How to connect IW Express for Gulf region deliveries
IW Express empowers e-commerce success with seamless and efficient shipping and logistics solutions. IW Express is your gateway to transforming your e-commerce shipping operations. Our all-in-one solutions are designed to streamline your logistics, reduce shipping times, and eliminate unnecessary complexities.
Steps
- Go to Apps → IW Express. If you don't have an account, use Create New Account to sign up on the IW Express site first.
- Click Connect Account and enter your API Key, then submit.
- Once connected, click Update Settings to fill in your pickup/origin details: store name, address lines 1 and 2, city, country, phone number, and postal code. IW Express needs these to build the shipment's origin details.
- Save your settings — IW Express deliveries won't process correctly without a complete origin address.
- To stop using the integration, open the app page and choose Disconnect, which also removes your saved shipping configuration.
Common problems
- "Failed to connect IW Express account"verify the API key was copied fully from your IW Express account.
- Order fails to sendIW Express's API rejected the shipment (e.g. incomplete origin address, unsupported destination, or invalid customer/service mapping for the destination country); check that your origin settings under Update Settings are complete, then retry.
- No eligible products errorthe order contains only products not set up to ship with this courier.
- Country coverage: Saudi Arabia and the Gulf region (per the app's own description).