How do I connect Naqel Express to my Dropify store?
Naqel Express simplifies delivery operations with easy scheduling and real-time tracking. Naqel Express is a leading logistics and delivery platform in Saudi Arabia, connecting local and international retailers with customers. Focused on enhancing the e-commerce experience, Naqel Express offers a comprehensive suite of services that streamline shipping and delivery operations. With advanced technologies like real-time tracking and automated shipping solutions, it’s the ideal partner for businesses looking to optimize their logistics processes.
Steps
- Go to Apps > Naqel Express.
- Click Connect Account.
- Enter your Client ID (a 7-digit number from your Naqel Express account) and your Password.
- Submit the form. A "Connected" badge appears once the account is saved.
- Don't have a Naqel account yet? Use Create New Account to sign up on Naqel Express's site first, then come back to connect.
Common problems
- Client ID is rejectedit must be exactly 7 digits; check your Naqel Express dashboard for the correct value.
- Connect fails or shipments never syncDropify only saves the credentials you enter, it doesn't verify them at connect time, so a wrong Client ID/password combination will surface later as failed shipments. Re-enter your credentials via Disconnect then Connect.
- Some products can't be sent to Naqelthe product may not be configured for this courier; check the product's shipping settings.
- Want to stop sending orders to Naqeluse Disconnect; this stops all Naqel shipping integrations for the store.
Naqel Express is a Gulf/MENA logistics company; Dropify's city-matching list for this integration currently covers the United Arab Emirates, Jordan, Kuwait, and Bahrain — check with Naqel Express directly if you need Saudi Arabia or another country before connecting.