Create a custom page (About us, FAQ, Contact)
In the theme editor, press + Create New Page next to the page selector, give the page a name and URL slug, add your blocks, then Save and switch it to Published. The page is live at /pages/<slug> on your store.
Steps
- Open Online Store → Theme Settings (or Online Store → Pages → Create a new page).
- Click + next to the Select Page menu to open Create New Page.
- Fill in Page Name (2–100 characters; letters, numbers, spaces and
- _. ' &— shown in the navigation menu) and Page URL Slug (2–100 lowercase letters, numbers and hyphens; no leading, trailing or double hyphens). Optionally add a Description and SEO Keywords (Enter after each). - The empty page opens in the builder. Open Add Blocks (+ icon) and drag in what you need: Heading, Paragraph and Image for an About page; Accordion / Collapse for an FAQ (Type Single or Multiple, then Add Item with a Trigger question and Content answer); Contact Form or Newsletter for a contact page.
- Click Save, then switch the top-bar toggle from Unpublished to Published.
- Add it to your menu: Online Store → Navigation Menus → open Main menu → Add Item → Display Name, Type: Page, pick the page → Save Menu.
- To rename a custom page later, open the gear Global Settings → General → Page title / Page url. To remove it, open the page's menu in the page selector and choose Delete Page (this cannot be undone).
Common problems
- Page name or slug is refusedcheck the allowed characters above; slugs must be lowercase with single hyphens only.
- Page is saved but visitors can't open itit is still Unpublished; flip the toggle in the builder or in Online Store → Pages.
- Can't rename or delete Home, Product, Checkout or the policy pagesthese are default pages; only custom pages can be renamed or deleted.
- Want to duplicate an existing pagepage duplication isn't available; create a new page and use Copy this block / Paste your copied block to move sections across.
- Page text only appears in one languagecontent is saved per language; switch the editor language and edit or auto-translate it.