Customize the thank-you (order completed) page
Your store's thank-you page is the Order Completed page in the theme editor; each landing page has its own Thank you page inside the landing page builder. Both are edited like any other page, with an Order Summary block showing the customer's order.
Steps
Store thank-you page
- Open Online Store → Theme Settings.
- Open the page selector (top-left) and choose Order Completed.
- Click any block to edit it, or use Add Blocks to add a heading, paragraph, image, WhatsApp button or anything else you want customers to see after ordering.
- Keep the Order Summary block: it shows the order details to the customer. In the editor it displays sample data only.
- Click Save, and make sure the page is Published.
Landing page thank-you page
- Open your landing page in the builder.
- In the top bar, open the page dropdown and switch from the landing page to Thank you page.
- Edit or add blocks as above. On this page the Theme Customizer and Global Settings tabs are disabled; the block list adds a Thank you page category containing Order Summary.
- Click Save.
Common problems
- The Preview button is greyed out on the Order Completed pagepreview is disabled for system pages (Upsell, Order Completed, Thank you). Place a test order to see the live result.
- The order summary in the editor shows products that are not yoursthe Order Summary block uses placeholder data in the editor; real orders show real data on the storefront.
- You cannot rename or delete the Order Completed pageit is a default page; its title and URL are fixed and it cannot be deleted.
- You want to show an extra offer before the thank-you pagethat is the separate Upsell page, powered by the Upsell Booster app.