How do I add Kommunicate live chat to my store?

Steps

1. Open Kommunicate from Apps and click Connect Kommunicate.
2. Enter your App ID (from your Kommunicate account).
3. Choose Display On: Store Only, Landing pages Only, or Both Store & Landing pages.
4. Save. Use Open Dashboard to jump into your Kommunicate account for full chat management, or Edit Settings to change the App ID/display location later.

Common problems

• "Failed to connect Kommunicate"→confirm the App ID was copied correctly from your Kommunicate account.
• Chat widget not visible on a landing page→check Display On includes Landing pages.
• Need to manage conversations, agents, or bots→that's done from Kommunicate's own dashboard (use Open Dashboard), not from this Dropify settings screen.

Related

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• How do I add Intercom live chat to my store?