How to connect MlShipAfrica for deliveries
ML Ship Africa empowers e-commerce success with seamless and efficient shipping and logistics solutions. ML Africa is a pan-African e-commerce and logistics platform.
Steps
- Go to Apps → MlShipAfrica. If you don't have an account, use Create New Account to register on the MlShipAfrica site first.
- Click Connect Account.
- Enter your API Key and API Secret, then submit. Double-check both values before connecting — the app itself warns that credentials must be correct.
- Once connected, the app shows your Sender Information (name, email, mobile, ID, country, city, address) and a profile completeness percentage.
- To stop using the integration, open the app page and choose Disconnect.
Common problems
- "Failed to connect"recheck the API Key and API Secret for typos; both are required together.
- Sender profile shows as "Incomplete"some sender fields (city, address, etc.) are missing on your MlShipAfrica account; complete them in your MlShipAfrica account, not in Dropify.
- Order fails to send with a generic erroryour connection token may have expired; reconnect the app, and if it still fails check your MlShipAfrica account status directly.
- No eligible products errorthe order contains only products not set up to ship with this courier.
- Country coverageMlShipAfrica is a pan-African network; it delivers based on the sender country registered on your MlShipAfrica account (shown as Sender Information after connecting), not a single fixed country.