How do I connect Ameex to send orders for delivery?
Ameex offers fast delivery, secure warehousing, and dedicated support, ensuring your parcels reach their destination on time, every time. Simplify your logistics with Ameex. Ameex is a Moroccan logistics company offering fast, reliable delivery services, professional warehousing, and dedicated customer support. Whether you're a business or an individual, Ameex simplifies your logistics needs with efficient parcel delivery and a seamless experience from start to finish.
Steps
- Go to Apps > Ameex. If you don't have an Ameex account yet, click Create New Account to sign up on ameex.com first.
- Click Connect Account.
- Enter your API ID and API Key — you'll find both in your Ameex dashboard under Settings > API Integration.
- Click Connect Account to save.
- Once connected, you can send eligible orders to Ameex for delivery from the order; Ameex creates the parcel using the customer's name, phone, address, city, order note, and the cash-on-delivery amount.
To stop using Ameex, open the app page and click Disconnect Account, then confirm — this stops any further orders from being sent automatically.
Common problems
- "The provided Ameex credentials are incorrect"re-check the API ID and API Key against your Ameex dashboard; re-enter them and reconnect.
- "Ameex is not configured correctly" when sending an orderthe app isn't connected yet, or the connection was lost; reconnect from the app page.
- Wrong or unmatched delivery cityAmeex automatically matches the order's city name to its own list of serviceable cities; unusual spellings or abbreviations can fail to match closely enough, so make sure the customer's city is spelled clearly and consistently.
- "Something went wrong" after sending an orderthis is usually a temporary issue on Ameex's side; wait and retry sending the order.
- Country coverageAmeex operates in Morocco; Dropify reformats the customer's phone number to a local Moroccan format before sending it.