Set up your refund, privacy, shipping and terms pages
Your store comes with four legal pages — Terms of Services, Privacy Policy, Refund Policy and Shipping Policy. Write their text in the theme editor, then link them from the Terms and Policies menu so they appear in your footer.
Steps
- Open Online Store → Theme Settings, open the page selector and pick Terms of Services, Privacy Policy, Refund Policy or Shipping Policy.
- Click the text on the canvas and type your policy. Use Add Blocks to add a Heading or Paragraph if you need more sections. These are default pages: their title and URL cannot be changed and they cannot be deleted.
- Click Save and make sure the Published toggle is on. If your store has several languages, switch the editor language and save each version (or use Auto translate).
- Make the pages easy to find: go to Online Store → Navigation Menus, open the default Terms and Policies menu, click Add Item, enter a Display Name, set Type to Page, pick the page, and click Save Menu.
- In the theme editor, switch to Footer above the canvas and check it contains a Menu block with Menu type set to Policies links — that block displays the menu. Add one from Add Blocks if it is missing, then Save.
Common problems
- The legal pages are not visible on your storefrontcheck that the Terms and Policies menu contains them and that the footer has a Menu block with Menu type: Policies links, then Save.
- You want to rename Refund Policy or change its URLdefault pages cannot be renamed or deleted; only their content and layout can change.
- Changes in the theme editor do not show on the live siteyou saved but the page is still Unpublished; switch the toggle to Published.
- The policy is only in one languageeach language is saved separately; switch the editor language, edit or Auto translate, and save again.